Professional Development Opportunities > Webinars

Credit Institute Webinars

Programs specially designed for intermediate and senior credit professionals
Now also available in archived version.

Our most popular webinars are now available in archived version. CCP and ACI members earn 10 Professional Development Program (PDP) Points for every session.

Upcoming Live Webinar

Archived Webinars

Special pricing:
Members: $45 for each archived webinar
Non-Members: $49 for each archived webinar
Purchase two and get the third one free.

SHARPEN YOUR FINANCIAL ANALYSIS SKILLS
Presented by George Brown, MBA, CMA, CCP, CIA

George Brown, MBA, CMA, CCP, CIA, leads participants in analyzing the financial worthiness of a Canadian corporation that eventually filed for bankruptcy. What were the early warning signs that creditors failed to recognize? Use your credit management skills and learn new ones to identify what others missed and why credit continued to be granted when it should have been stopped. Participants will receive the case study information when they register, so they can review the materials in advance.

George is a very accomplished accounting and finance professional with specialized training in credit, internal audit and international financial reporting standards. He has published papers in both finance and credit as well as taught at the Shulich School of Business at York University. He is a member of the CIC's National Audit Committee.

LIFTING OR PIERCING THE CORPORATE VEIL
Presented by Andrew Hladyshevsky, QC, LLB，Partner, Fraser Milner Casgrain

If you always thought that incorporation generally protects shareholders and directors from personal liability when things go wrong, then this webinar is for you.

Our webinar leader is Andrew Hladyshevsky, QC, LLB and a partner with the law firm, Fraser Milner Casgrain

Andy's primary focus is to provide corporate and commercial advice to businesses whether operating locally, nationwide or internationally. He is experienced in a variety of corporate transactions, including public equity and debt offerings, transfers of ownership of companies, international financing transactions and acting as general counsel for companies listed on the Alberta, Vancouver, Toronto, U.S. and NASDAQ Stock Exchanges.

Andy has lectured extensively, appeared on the Global and CTV Television Networks, CBC Radio and provided interviews to print media

What you will learn:

• The circumstances under which directors and/or shareholders of a corporation are not protected from personal liability for the debts of the corporation.
• The legal remedies available to creditors and how to enforce them
• Examples of recent cases which reflect current judicial thinking

AVOIDING BANKRUPTCY PITFALLS
Creditors' Rights and Professional Obligations in US　Bankruptcy Proceedings
Presented by Wanda Borges, Principal of Borges & Associates, L.L.C.

In the current economy, with bankruptcy filings rampant, Credit Managers doing business in the US need to become well-versed in US legislation dealing with general bankruptcy rights and obligations.

The experienced Credit Manager may have a solid understanding of basic bankruptcy issues but will still need to know how to handle complex issues which are arising in today's bankruptcy cases. The Credit Institute of Canada has turned to Wanda Borges, a legal expert on US bankruptcy legislation, to present a 90 minute webinar on this topic.

What you will learn:

• Business Bankruptcy Issues
• Automatic Stay: what it is and what to do about it
• Discharge Issues
• Executory Contract Issues

INTERNATIONAL DEBT RECOVERY, LEGAL OBSTACLES & STRATEGIES
Presented by David Franklin, Ad.E.,
Monteal, Quebec

David Franklin is member of the Quebec Bar, the Canadian Bar, the International Bar Association and the New York State Bar Association. In 2008, he was honoured by the Quebec Bar with the honorific designation of Avocat Emeritus (Ad. E.) for outstanding contribution to the Quebec Bar. He also serves as Honorary Consul of Iceland in Montreal. He was a Professional Adjunct at Concordia University in Montreal, where he taught international business law in the John Molson School of Business for 45 years. David has published a book with Thompson Carswell titled International Commercial Debt Collection, the first book of its kind, designed as a guide to debt collection in over 50 industrialized countries.

ADVANCED TELEPHONE COLLECTIONS
Presenter: Derek Cherewick, Vice President, Commercial Credit Adjusters Ltd.

What you will learn:

• Learn the steps in professional collection
• Find ways to locate and effectively use "money sources"
• Learn to negotiate for maximum results and minimize broken promises

ALTERNATIVE DISPUTE RESOLUTION IN CREDIT & COLLECTIONS
Presenter: Stephen Morrison, Partner, Cassels Brock, LLP

What you will learn:

• Best practices surrounding successful debt recovery
• Alternatives to traditional litigation timeliness & cost effectiveness
• Review of recent cases

LEGAL REMEDIES FOR CREDIT MANAGERS
Presenter: Kelly Burnett, Commercial Credit Adjusters

What you will learn:

• Learn how to enhance success when legal action is required
• Remedies available pre and post judgment
• Key differences between jurisdictions

INTERNET FOR CREDIT MANAGERS
Presenter: Anne Northcott, Portfolio Information Manager, Export Development Canada (EDC)

What you will learn:

• Learn to locate elusive company information & take your research to the next level
• Shortcuts & other search strategies
• Industry, lawsuit & legal information

PREVENTION & DETECTION OF CREDIT FRAUD
Presenter: Gerry McFaddin FCI (Emeritus), Director, Commercial Credit Risk, Canadian Wheat Board

What you will learn:

• Strategies to prevent & detect credit fraud in your department & by your customers        
• Money laundering, the impact and legal responsibilities of credit managers in Canada

PREVENTATIVE CREDITRY
Formulas for Success in Credit Granting & Collection
Presenter: Rodger Noel, ACI, Credifax Atlantic

What you will learn:

• Increase your cash flow without additional effort
• Stop accounts from going over 60 days
• When & how to sever goodwill

CREDIT BY THE NUMBERS
Innovative Approaches to Measuring Credit Department's Effectiveness
Presenter: Madeleine Fequière, CCP, Domtar Inc.

What you will learn:

• What is CEI - Credit Effectiveness Index
• Why is CEI better than DSO?
• How to implement CEI

Lien Provisions of the Ontario Construction Lien Act
Presenter: Pallett Valo LLP

Profitable Credit Policies
Presenter: Gerald McFaddin, CCP (Emeritus)